FAQ

A: Most people say that counseling is very helpful once they have given it a chance. It is relieving to have someone outside of your circle of friends and family to offer a more objective point of view and well-researched tools. Each of our therapists has been trained to listen and ask questions in helpful ways. If a client is a Christian, your therapist or coach can partner with you in prayer and offer Scriptural advice as well.

Also, our help should provide at least two things. First, it provides a safe place to talk over difficulties with someone with some experience helping people with their difficulties. Second, counseling generally adds some clarity about decision-making options and provides a healthy place to brainstorm ideas about what to try next. But sometimes counseling can do more.

For example, some will want to look into why they are reacting to current situations the way they are. Others may have specific disorders that are not easily managed. Some may have a pile-up of difficulties. Whatever the case, counseling can be tailored to your situation and together with your therapist, you can sort out the goals that will make counseling meaningful for you.

A: From childhood through late adulthood, there are certain times when we may need help addressing problems and issues that cause us emotional distress or make us feel overwhelmed. When you are experiencing these types of difficulties, you may benefit from the assistance of an experienced, trained professional. Professional counselors and coaches offer the caring, expert assistance that we often need during these stressful times. A counselor can help you identify your problems and assist you in finding the best ways to cope with the situation by changing behaviors that contribute to the problem or by finding constructive ways to deal with a situation that is beyond your personal control. (www.counseling.org)

A: No, in fact, our state-licensed therapists and certified coaches have been trained to serve clients from all walks of life, including those of secular backgrounds and other faith traditions.

A: Many health insurance policies have some coverage for outpatient mental health but most expect you to pay some of the costs for counseling. To find out the details of your coverage, you should call your insurance carrier. They should be able to tell you exactly what they cover. If you are still unsure, you may want to call our office. One of our office staff can look into it further for you. It’s not always easy to get clear answers about coverage but we will do all we can to help you find out what you need to know.

One obvious concern about using that benefit is privacy. Many health benefits are administered through your company’s Personnel or Human Resource Department. Some clients might be concerned about how their companies handle personal information, especially regarding mental health.

Another area of concern for some people is the paper trail when it comes to filling out applications for life, health, or disability insurance. They might be uncomfortable for an insurance company to have a record of their treatment.

We cannot advise you regarding your decision to use or not use your insurance benefit. We provide this information as a way for you to be informed of what might be involved in that decision. At Reflections, we do not do billing for insurance companies or provide paperwork, but we do offer reduced rates for those who are in need.